Leaks Happen. Downtime Doesn’t Have To.

I came to Rink Seal Pro with a problem with my outdoor rink. I was losing approximately 300 gallons of coolant every 2-3 days. I was looking for an affordable solution that didn't require an expensive hard repair due to our budget limitations. After talking with Shaler's technicians about their Rink Seal Pro product, they were at my facility within an hour to evaluate my problem. I ordered the product, picked it up the next day, and installed it in my brine system. By the next day, my system was holding pressure and I no longer have any leaks. I was beyond impressed. I would recommend Shaler's Rink Seal Pro to anyone suffering from under-ice coolant leaks.

The Diamond Arena in Warman, Saskatchewan was built as many small town arenas were, by the hard work of many volunteer laborers. Construction on the Diamond Arena started in the spring of 1963 and the facility opened to the public in the late fall of 1965. The facility has been a great facility and the and the cornerstone of our community, but as it ages we have been face to face with many issues with the refrigeration system. The technology that goes into today's arena floors with insulation, heating lines and almost perfect grades was not available at the time the Diamond Arena opened. We face many issues with major waves in the ice pad, ground freezing, shifting, leaking brine lines and extended processes of ice installation. Every year we would dace leaks prior to starting the ice plant, during the installation if the ice and at times during the season. We face additional start up days to drop temperature to accommodate ice installation, depending on the outside temperature, up to 14 days, and then the extra strain on the compressors to make ice and maintain the ice. This spring we introduced Rink Seal Pro into our refrigeration system at the recommendation of Cimcio Refrigeration. To date we have been very impressed with the product. It has sealed all of our leaks and has eliminated the loss of brine. It has shortened the time period to drop the temperature to ice by 7 days and finally it has removed the strain on our compressor by shortening the run time and the amount of time both compressors run together. Although we have not been through an entire season of operation with Rink Seal Pro, to date it has done everything it was advertised to do. If the product continues to provide results as it has in the short time we have been using it, I would have no hesitation in recommending Rink Seal Pro to any other community facing the same issues we are.

I have been asked to provide a testimonial on the product Rink Seal Pro. After the great success we had with the product, I am gladly typing this letter up. The beginning of our 2012/2013 season did not start very well. We always seem to have a small brine leak of some kind but this season we had a major leak in the floor somewhere. After having three different companies come in to try and locate and or repair the leak(s) we were still having brine loss issues. We ended up shutting our system down and pumping all of the brine from our system to do air pressure testing. This was successful in locating the loop (delivery and return) that was leaking and then we installed valves to isolate those lines. This was not a fun day for all involved and we were very lucky to not lose our sheet of ice. In all we lost a day of scheduled ice rentals. After valving off the lines we held our pressures for a while but we once again started losing more brine from another leak. This leak was smaller than the previous one but still was still costing us time and money in calcium chloride and staff hours mixing and monitoring. I had budgeted for floor repairs in the off season but did not know how much to budget for or when we could do the work as we rent the arena floor out in the off season for many large events. In February of 2013 I received a “post card” in the mail addressed to the “arena manager”, I usually throw out these mailings that I receive every day but something caught my eye about this one. I believe it was the large lettering asking if my ice rink was leaking. I made some calls and contacted a couple of other rinks that had provided testimonials about this product. Everyone I talked to was very enthusiastic about the Rink Seal Pro and I now know why. We purchased the product for a fraction of the expenses already incurred trying to fix our leaks and had our mechanical contractor assist us in installing it in our system. We opened the valves to the major leak and crossed our fingers. From the time we put the product in our system we did not lose any more brine! I expected a drop for a few days or so but we did not lose another litre of our brine. Our Brine temperature became lower than it ever had and we have never lost any brine again. I am recommending this product to anyone who has a leak in their system. I wish I had heard of it before I spent money on other methods that did not work.

In the summer of 2014 I began the annual practice of lifting the header covers at Prince of Wales outdoor rink to analyze the yearly damage to floor piping. Every winter during cold snaps the floor at Prince of Wales heaves resulting in stress on floor piping, especially in the header trench where the floor pipe enters the concrete slab. The winter of 2013 had a prolonged cold period that really increased the damage to the floor piping. I counted well over 100 individual leaks. The customer was presented with a proposal that included cross cutting the width of the slab to start the process of manually fixing the numerous leaks. It was around this time that we became aware of Rink Seal Pro and decided to ask their thoughts on the situation. A Rink Seal Pro representative visited Prince of Wales and we discussed various approaches to providing a solution. We determined that the best approach was to repair a few leaks and install Rink Seal Pro to handle the balance of leaks. We manually repaired six leaks by installing inserts and a new section of floor pipe between the header and the floor. Rink Seal Pro was mixed and charged into the system take care of the rest. I revisited Prince of Wales on July 28th, 2015 to check the glycol level and the state of the headers/floor piping. I found that the glycol level hadn’t dropped since the annual shut down in March. It is my opinion that Rink Seal Pro not only fixed leaks when installed in 2014 but that there was enough residual product in the system to seal leaks that occurred during the 2014/2015 operating season.

While working with the Shaler – Rink Seal Pro team, we were able to fix our cold floor leak. We were able to accomplish this mid-season without having to do major repair to the floor and without major interruption to our business. I became aware of this company and their products as we were trouble-shooting solutions for a small leak in our cold floor piping. During our research, we found they could do a simple repair. This was opposed to the alternative; a much more expensive and involved repair. In addition, the alternative would have created a much higher profit loss related to stopping business for an extended period of time. Real Seal Pro was very quick with beginning their work right away. In addition to an excellent product, the customer service we received was beyond our expectations. The Rink Seal Pro team communicated effectively by answering all of our questions and concerns thoroughly and in a timely fashion. The company stands behind their product; which is apparent by their follow up service. The have comeback to the facility multiple times after the project was complete to take samples for analysis. I feel confident in the outcome. We are pleased to recommend Rink Seal Pro for the great work and service they provided us-a job well done.

St.Michael's College School Arena has experienced some nuisance brine leaks over the years. The rate at which brine was leaking was pretty small but we wanted to correct the situation before it became a more serious issue. Our attempts to locate the leaks were unsuccessful. Rink Seal Pro was recommended by a contractor we use in our facility. The product was mixed into our cooling brine and charged the system. We noticed that the level in our brine expansion tank held steady almost immediately. We installed Rink Seal Pro in the summer of 2014. Since the installation, we have had no further brine leaks at all. I would not hesitate to recommend using this product.

The City of Toronto recently experienced a leak in the cold brine floor at Ryerson outdoor rink. The facility was losing ~80 gallons of brine a day. To make matters worse the leak was somewhere in the concrete slab making a repair more intrusive and costly to repair.After consulting with our refrigeration service provider we decided to try using the Rink Seal Pro instead of cutting and patching the floor. We added the product to our system and the brine level held steady almost immediately. We were able to operate the remainder of the season without any further floor issues. The Rink Seal Pro solution proved to be a very cost effective solution to our floor leak problem. I would not hesitate to recommend this product to anyone experiencing a leak in their rink floor.